The Fife Council planning website continues to be unavailable for at least the third day today which highlights a possible server error. Visitors to the site are receiving the following error message;
The connection has timed out
The server at planning.fife.gov.uk is taking too long to respond.
- The site could be temporarily unavailable or too busy. Try again in a few moments.
- If you are unable to load any pages, check your computer’s network connection.
- If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
Checking the domain against the site Down for Everyone, or Just Me, confirms that the issue is not localised to our network and that other users are facing difficulties in accessing the site.
Fife Council are aware of the problem but have not released details of what is the root cause of the issue, which could range from a simple misconfiguration error to something more serious.
Whatever the root cause is, we can sympathise with the techies who will be working hard to resolve the issues to get the site back online. It is certainly not a task we would relish in doing for such a large site.
We will update the comments below when the site is available, or if we hear what is causing the error.